Privacy Policy
Last Updated: June 12, 2023
MobileStar values its users' privacy. This Privacy Policy will help you understand how we collect and use personal information from those who visit our website or make use of our services, and what we will and will not do with the information we collect.
Please note that this Privacy Policy does not govern the collection and use of information by companies that MobileStar does not control, nor by individuals not employed or managed by us. If you visit a website that we mention or link to, be sure to review its privacy policy before providing the site with information. We recommend that you review the privacy policies and statements of any website you choose to use to understand the way in which they garner, make use of and share the information collected.
Specifically, this Privacy Policy will inform you of the following
1. What personally identifiable information is collected from you by us;
2. Why we collect personally identifiable information and the legal basis;
3. How we use the collected information and with whom it may be shared;
4. What choices are available to you regarding the use of your data; and
5. The security procedures in place to protect your data.
Collection of Information
It is always up to you whether to disclose personally identifiable information to us, although if you elect not to do so, we reserve the right to refuse your registration or provide you with any products and/or services. Information that we collect:
- Information you provide us: We collect information you provide us, such as name, email, address, postal code and phone number. We also collect information provided by you to use additional features, such as but not limited to, alerts.
- Information we collect automatically: We collect information regarding you and your interactions with us. The information from the website may include, but is not limited to, IP address, visits, traffic data, location data, ad data, logs, connection information, and information regarding your device used to access our service. Furthermore we may collect information from interactions with customer service (such as the date, time and reason for contacting us, transcripts of any chat conversations, and if you call us, your phone number). We also collect information via the use of cookies, web beacons, third party tracking technologies and other technologies.
The data we collect from you will be stored for no longer than necessary. The length of time we retain said information will be determined based upon the following criteria: the length of time your personal information remains relevant; the length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations; any limitation periods within which claims might be made; any retention periods prescribed by law or recommended by regulators, professional bodies or associations; the type of contract we have with you, the existence of your consent, and our legitimate interest in keeping such information as stated in this Privacy Policy.
Disclosure of Information
MobileStar collects and discloses your personal information for the following purposes:
- To maintain business records;
- To better understand your needs and provide you with the services you have requested;
- To fulfill our legitimate interest in improving our services and products;
- To contact you to fill out surveys or participate in other types of market research, when we have your consent to do so;
- To customize our website according to your online behavior and personal preferences.
MobileStar may not use or disclose the information provided by you except under the following circumstances:
- as necessary to provide services or products you have ordered;
- in other ways described in this Policy or to which you have otherwise consented;
- in the aggregate with other information in such a way so that your identity cannot reasonably be determined;
- as required by law, or in response to a subpoena or search warrant;
- to outside auditors who have agreed to keep the information confidential;
- as necessary to maintain, safeguard and preserve all the rights and property of MobileStar.
Use of Information
MobileStar does not currently, nor will it in the future, sell, rent or lease any of its customer lists and/or names to any third parties. We use personal information we collect to provide and administer our products and services for you and others. This information is also used to analyze, enhance and personalize our products and services to you and others.
Some of the information provided may be used to further contact you with regards to your products and services along with information related to products and services such as updates, maintenance, security related information and other similar information.
MobileStar may also be in contact with you with regards to completing surveys and/or research questionnaires related to your opinion of current or potential future services that may be offered.
MobileStar uses various third-party social media features including but not limited to facebook.com, linkedin.com and other interactive programs. These may collect your IP Address and require cookies to work properly. These services are governed by the privacy policies of the providers and are not within MobileStar's control.
Non-Marketing Purposes
MobileStar greatly respects your privacy. We do maintain and reserve the right to contact you if needed for non-marketing purposes (such as bug alerts, security breaches, account issues, and/or changes in Dakota Fluid Power products and services). In certain circumstances, we may use our website, newspapers, or other public means to post a notice.
Web Browser Cookies and Other Technologies
When you view the website, we collect and store some information on your device. This information will be stored in a 'Cookie,' which is a file created on your device, and will help us in many ways. For example, some information we may store on your device helps us to verify your identity for providing access to our products and services. This data may also contain settings and customization's that may be used to enhance your experience. Finally, some of this data may be stored to help us understand how you utilize our website and help us identify ways in which we can enhance your experience with our products.
Unsubscribe or Opt-Out
All users and visitors to our website have the option to discontinue receiving communications from us by the way of email. To discontinue or unsubscribe from our website please send an email that you wish to unsubscribe to support@mobilestar.us. If you wish to unsubscribe or opt-out from any third-party websites, you must go to that specific website to unsubscribe or opt-out. MobileStar will continue to adhere to this Policy with respect to any personal information previously collected. You may opt out of receiving e-mail communications by clicking the "Unsubscribe" link at the bottom of the e-mail received or login into your customer account to unsubscribe from future emails. Please note that though you may opt out, your personal information may be retained in the database for record keeping purposes and for internal research and analysis.
Other Websites
Our website does contain links to other websites. MobileStar does not claim nor accept responsibility for any privacy policies, practices and/or procedures of other such websites. Therefore, we encourage all users and visitors to be aware when they leave our website and to read the privacy statements of every website that collects personally identifiable information. The Privacy Policy Agreement applies only and solely to the information collected by our website.
Security
MobileStar takes advantage of a variety of security measures and technology to help protect your personal information against loss or theft as well as unauthorized access, copying, use or modification. To help electronically secure your information we make use of passwords and encryption methods such as, but not limited to, TLS and SSL. We also utilize firewalls, and other software related features in our environment to help protect your data. Physically, we implement restricted access to resources and technologies through means such as locks. Finally, we implement procedural methods such as, limiting information only to employees who need the information to perform a specific job (for example, customer service or support) are granted access to personally identifiable information. This is all done to prevent any loss, misuse, unauthorized access, disclosure or modification of the user's personal information under our control.
While MobileStar takes a variety of steps to help secure you information, it is impossible guarantee 100% security. As such, we cannot assume liability for improper access to it. By utilizing our site and services or providing to us through any form of communication, you agree that we can communicate with you electronically regarding security or administrative issues relating to your use of our services.
Acceptance of Terms
By using the MobileStar website and services, you are hereby accepting the terms and conditions stipulated within this Policy. If you are not in agreement with our terms and conditions, then you should refrain from further use MobileStar's site and services. In addition, your continued use of our website and services following the posting of any updates or changes to our terms and conditions shall mean that you agree and accept such changes.
Changes to this Policy
MobileStar reserves the right to make changes to this Policy at any given time, without notice to you. To ensure that you are up to date with all the latest changes, MobileStar encourages you to frequently check this page. By continuing to view, browse or use the website and services provided by MobileStar following any such modifications or revisions, you agree to be bound by such modification or revision.
How to Contact Us
If you have questions or concerns related to the Privacy Policy Agreement, the practices of MobileStar, or your dealings with and related to our website and services, please feel free to contact us at the following email, phone or mailing address.
Email: support@mobilestar.usPhone: 605-978-3060
Mailing Address:
MobileStar
3500 N St Paul Ave
Sioux Falls, SD 57104